Features

Team lines: one system, several phones

Each tradesperson keeps their own number and their own missed calls, while the office sees one dashboard.

JobLock editorial · 5 min read

Three tradespeople with their own mobiles beside a work van

Trade teams do not share a phone. JobLock works with the way your team already answers calls instead of asking them to change it.

One line per person

Each team member sets forwarding on their own mobile. Their missed calls, their leads and their jobs stay attached to them, which is what makes per-person reporting possible at all.

Their own wording

The missed-call text goes out in the business name and can name the individual, so a customer who rang Dave gets a message that mentions Dave.

Writing the messages once →

One shared view

Whoever runs the office sees every lead, every call and every job in one dashboard, with the assigned name on each card. Nothing depends on someone remembering to forward a text.

Adding and removing people

Staff lines are added or deactivated from the dashboard in seconds. Deactivating keeps their history — the jobs they captured stay in the record, which matters when a leaver's work comes back around.
  • Solo: one line. Pro: three. Team: unlimited.
  • Each person carries trades and specialties for routing.
  • The owner line cannot be removed by accident.

Common questions

Do team members need their own login?
The account owner runs the dashboard; each team member has a staff line with their own number, trades and specialties.
What happens when someone leaves?
Deactivate their line. Their captured jobs stay in history and new calls stop routing to them.
Can two people share one number?
They can, but you lose per-person figures — one line per person is worth the five minutes of setup.

Stop losing jobs while you're working.

JobLock answers every missed call, qualifies the job and hands you a ready-to-quote card.

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